Policies
Deposits: A $100 NON-deposit is required to reserve all dates/times and in order to start your birthday party planning process. Deposit can be made via Venmo using the name @girlygirlgalas ____
Travel Fee: A travel fee may apply depending on the distance of your event from zip 92026___
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Payments: Once your initial estimate it sent, reviewed and accepted it must be signed and returned vial email along with a payment for 1/2 the balance due. Payment can be made via Venmo using the name @girlygirlgalas ____
Final Payment: The final payment is due the day of the event via Venmo or in Cash. We do NOT accept checks under any circumstances. ____
Gratuities: Gratuities are never expected but always appreciated. ____
Cancellation and Refunds: We understand that cancellations may occur for many reasons, the following refund policy applies:
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We will be unable to refund your deposit. ____
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If you need to reschedule and your party and it is more than 3 weeks away, we will gladly offer an alternative party date for your consideration at no additional cost. ____
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If your party is less than 3 weeks away you will forfeit your deposit and we will have to charge you another $100 deposit due to the fact that we will not be able to rebook the original time slot for another party. ____
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In the event of inclement weather, severe illness or other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date at no additional cost. ____
Service Fee: Our 17% service fee is a standard industry charge for all soft charges and taxes incurred in planning your event ____
Final Guest Count: A final guest count will be due 7 days prior to your event. There are NO EXCEPTIONS to this.
Please set your RSVP to 8 days before the event. If you have any outstanding RSVP's it will be your responsibility to contact that guest BEFORE the final guest count is given. ____
All guests in attendance who are participating in ANY of the our planned activities need to be counted in the guest count. The supplies still cost us $ whether it is a toddler who colors on the journals, or and adult who decides to make a bracelet etc. We will have to charge for additional guests ____
ANY guests added within the last week leading up to the event will incur an additional 30% fee. We have more than one event each weekend and feel it is only fair to give all of our events equal attention. In the final week leading up to our events, we are scheduling, packing and finishing up all last minute details of every event. It is EXTREMELY difficult to go back and add just one or two extra guests. This is why your final guest count is important and must be accurate. _____
Final Email: A final email will be sent the Monday before your event. This email will contain all final details of your party as well as the final invoice. It is your responsibility to review this email and let us know if there is anything we are missing. We do our very best never to leave out any details, however, we are human. Please read your final email in detail. ____
We are not responsible for food allergies. It is your responsibility to determine whether your guests have any food restrictions. ____